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Machine & Heavy Equipment Monitoring Solution
2015-11-12 16:05:32

Having access to machine data is only the start. With detailed performance information coming from connected equipment, manufacturers and their dealers need to figure out how they’ll use it to inform business decisions and automate service processes. Here are a few ways you can make IoT work for you:

Receive automated triggers for PM repairs through equipment sensors

IoT sensors in equipment signal when repairs are needed before problems escalate into more expensive issues. For example, instead of scheduling PM assignments in regularly scheduled intervals, you can use sensors in the equipment to activate a work order automatically when a part isn’t working right. As the work order is generated, the system orders parts and schedules a preliminary service call. When the parts arrive, a service truck is dispatched to the site to perform the PM. Each of these steps is done automatically in seconds since no human interaction is required.

Automate Inventory Management

Over or understocking parts or equipment is a big expense for manufacturer inventory departments. Through the IoT, sensors connected to parts in the warehouse can trigger alerts when you need to stock parts so you always have exactly what you need.

You can also connect sensors to parts in the field so you never have to worry about misplacing expensive or necessary parts. Think about the cost of a worker losing a tool. With IoT, you know exactly where all your parts are and how they’re being used.

Analyze Big Data

Although access to troves of data is great, manufacturers need to be able to analyze all that incoming information if they want it to help their business. With the right service management system in place, service businesses can display equipment data in charts and graphs according to each stakeholder’s role in the company. For example, service managers might see success rates of service visits or the profitability of a service contract, while a customer portal might display equipment efficiency and energy output.

The ability to analyze key performance indicators can inform equipment production best practices and guide manufacturers to establish more effective preventive maintenance and service programs.

Improve Scheduling Accuracy

With IoT sensors built into each part, schedulers can see who has which parts and use that information to make scheduling decisions so techs don’t waste time returning to the warehouse to get the parts they need.

And, because schedulers now have real-time access to technician location and availability, they can also optimize routing to get the right tech to the right place at the right time.

Auto-Inspect Equipment

Self-diagnostics and reporting sensors make late or forgotten inspections a thing of the past. Instead of sending technicians into the field to conduct manual equipment inspections, techs can simply log into the equipment’s portal to inspect its performance levels remotely.

Track Vehicle Fleets

By connecting your fleet of vehicles with IoT sensors, you can collect information about how well a vehicle is functioning, which parts need replacing, and measure fuel efficiency and driver behavior. With this information, you can initiate company-wide driving codes, which not only improve technician safety and decrease the risk of accidents, but also cut down on the wear and tear of driving too aggressively.

(Abstraction from Joanna Rotter, Joanna is the content marketing manager at MSI Data, a field service management software provider and creator of enterprise field service app, Service Pro)

 

 

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